05 / 06 · IT operations
IT operations, RMM and PSA tooling
Category 05 of 06
The tools you run the operation on.
This is the category MSPs and internal IT teams read most closely, because it is their own stack rather than a client’s. Monitoring, ticketing, documentation, remote access and storage, licensed through one supplier.
What can be licensed
- 01 Remote monitoring and management (RMM)
- RMM licensing for the agents that watch every endpoint under your care, priced by what you actually have deployed.
- 02 PSA and ticketing platforms
- Licensing for the system that runs tickets, time and billing, which is the one tool the whole operation depends on.
- 03 Network monitoring and automated documentation
- Licensing for the tools that map a network and keep the documentation current, so nothing lives only in one person’s head.
- 04 Remote access and helpdesk tools
- Remote support and access licensing for reaching a machine without a drive across town.
- 05 Cloud file sharing and object storage
- Storage and sharing subscriptions for the files, archives and images an IT operation has to keep somewhere.
License billing can integrate with your PSA, so what you buy lines up with what you invoice.
Consolidating your own stack?
Send the tools you run and the agent or seat counts, and it can be quoted together.
Or write to john@taloslicensing.com